Bank of America Financial Center

Reviews

• ★ ★ ☆ ☆ ☆
  Very slow. Having only one drive theough lane open. Having one person dedicated at door to greet people, and only one teller at the window. They know their problem handling customers, but not will rearrange or hire more resources to make visit great experience. A typical big name bank... 12/12/2016 - this place is STILL poorly staffed. No drive up open, Two tellers at windows, one sitting staring at a monitor doing nothing, 8 people standing in line, 6 people sitting in lounge chatting loudly, one customer is working on ATM... Can't beat the location (guarantee business / traffic), though.
  By Gene Chang, December 12, 2017
• ★ ★ ☆ ☆ ☆
  Every time I go through this bank, the drive-through is shut down. I’m handicapped, so it makes it harder for me to get in and out of my car. Still, I have to go to this bank. As I walked in this time, there were two people greeting at the front door. I have an idea. Put one or both of those people at the window and then you won’t have to sort the huge indoor crowd. When I got to the teller, I asked her why they never had anybody in the window and she said they only have people staffing it from noon to three.” I looked down at my phone and it was 1245. She said “well, sometimes, they don’t have enough staff to work.”
  By Michael Stewart, July 24, 2017

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