Allstate Insurance Agent: Paul Rue

Reviews

• ★ ☆ ☆ ☆ ☆
  I will be moving my Allstate account ASAP. to another much higher rated agency. I must have been SOLD to this agency, WITHOUT my knowledge, from my o]previous agent. I have tried twice to contact Paul Rue over the past TWO weeks to NO avail to ask a question. TERRIBLE CUSTOMER SERVICE.
  By Jansen Stamps, August 03, 2017
• ★ ☆ ☆ ☆ ☆
  Do NOT purchase Allstate insurance. Even if you do not want to do business with a perticular agency (like The Paul Rue agency) Allstate will FORCE you to deal with an agency/agent based on your address. If you call the Allstate 800 number your call will be automatically routed to that agency (no matter what you do to try to get corporate customer service) and if it’s routed to Paul Rue you are in for an unsatisfactory customer service experience. I called the Paul Rue agency and a lady answered the phone like she was answering her personal phone (she doesn’t even take the time to say the name of the company! I have rarely encountered that when calling a business). She has an unpleasant attitude and everyone at the agency (including Paul Rue) does not have customer service in mind. The days of sticking with the same company and limited quality insurance options are OVER. But I am thankful for their poor service skills because after an unpleasant encounter with them I decided to shop around and ended up saving ***$480 on a 6 month policy by switching my auto insurance*** that’s almost HALF what I paid with Allstate! And this is AFTER asking Allstate to review my rates and being told “that’s just the price in this area and there’s nothing we can do about it”. I remember signing up for my first 3 insurance policies with Allstate in 1999. Things have gone down hill with them over the years and there are MUCH BETTER SERVICE ORIENTED COMPANIES with BETTER RATES on the market now. Find another place to spend your hard earned money.
  By Dyerisgod, April 09, 2017

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