Go To Russia Travel

Reviews

• ★ ☆ ☆ ☆ ☆
  This was the worst servise I've ever got. Lady Oksana was extremely rude and unprofessional. She didn't try to listen about my case interrupting me with rude comments like" this is doesn't make sense". I was shocked. When I tried to readdress this conversation problem to her manager , she in her turn refused to addmit unappropriate manners of her colleague. Manager actually answered my questions after I called second time (I had to cool down my nerves first). To my surprise (or not ) her explanation was contrudicting words of her employee. On my remark that I will write negative review manager responded with " whatever " attitude! They just don't care! Neither the manager , nor her rude buddy didn't apologize. If only it would be possible to give "zero" it would be my rating. Shame.
  By Mariya Thompson, February 20, 2018
• ★ ★ ★ ★ ★
  I've been using their visa service for years, for me and my family. We never had any complications. Our passports have always been returned with visas. I tend to call in a few weeks ahead to check if the rules have changed. The staff is friendly and knowledgeable and ready to answer my questions. The turnaround time is reasonable. Overall, I can't say a bad word about them.
  By David Williams, November 04, 2017

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